This 2.5 hour course will provide a high-level overview of the role and responsibilities of a Business Analyst, Business Systems Analyst and Project Manager and the importance of these roles in project success. Familiarize project sponsors and managers of BAs, BSA's and PM's with the skills, characteristics, expectations and support that make individuals in these roles successful.

Those that manage Business Analysts, Business Systems Analysts and Project Managers, as well as those that act as project sponsors, executive project sponsors or steering committee members will find this extremely helpful in understanding how to get the most out of their analysts.

Content Outline

• Introductions
• Terms and definitions use in projects
• Typical roles and responsibilities in projects
• Necessary skills for the BA, BSA and PM
• The roles – how are they similar or different from each other?
• Habits of effective analysts and project managers
• When the BA, BSA and PM roles are engaged in a project
• Exercise – Multiple perspectives – walk in “their” shoes
• The leadership role
• Establishing accountability
• What questions should I ask?
• Providing growth and support for the BA, BSA and PM
• Key Performance indicators
• The PMI and IIBA professional organizations
• Summary

For a printable pdf of Business Analysis - An Executive Overview, click here.

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